Australian National Cleaning Management Framework
Guest Lift
Code: ANCMF-AU-H-GL-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

Ensure the guest lift is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for all users.

Scope of Work
  • Dust and wipe all surfaces including walls, doors, and control panels.
  • Sanitise high-touch areas such as buttons and handrails.
  • Vacuum and mop the lift floor using appropriate cleaning solutions.
  • Empty and clean rubbish bins, ensuring no odours are present.
  • Polish mirrors and metal surfaces to a streak-free finish.
  • Inspect for and remove any visible rubbish or debris.
Method
  1. Prepare the cleaning trolley with colour-coded cloths and appropriate cleaning agents.
  2. Dust all surfaces using a microfibre cloth, starting from the top and working downwards.
  3. Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time.
  4. Vacuum the floor thoroughly, paying attention to corners and edges.
  5. Mop the floor with a neutral pH cleaner, ensuring no residue is left.
  6. Polish mirrors and metal surfaces using a glass cleaner and a lint-free cloth.
  7. Dispose of rubbish in designated bins and replace liners.
Equipment
  • Microfibre cloths (colour-coded)
  • Disinfectant spray
  • Vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Glass cleaner
  • Lint-free cloths
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless, high-touch areas are sanitised, no visible dust or debris, mirrors and metal surfaces are streak-free, no odours present.
GoodMinor dust on non-essential surfaces, high-touch areas sanitised, mirrors and metal surfaces mostly streak-free, no strong odours.
PassVisible dust on some surfaces, high-touch areas mostly sanitised, some streaks on mirrors and metal surfaces, mild odours present.
FailSignificant dust or debris, high-touch areas not sanitised, streaks on mirrors and metal surfaces, strong odours present.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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