Australian National Cleaning Management Framework

Green Room
Code: ANCMF-AU-H-GR-02
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To ensure the Green Room in hospitality facilities is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for guests and staff.

Scope of Work
  • Dust all surfaces including tables, chairs, and decorative items.
  • Vacuum carpets and rugs thoroughly.
  • Mop hard floors using appropriate cleaning solutions.
  • Sanitise all high-touch areas such as door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and polish mirrors and glass surfaces.
  • Ensure all furniture is arranged neatly and appropriately.
  • Check and replenish supplies such as tissues and hand sanitisers.
Method
  1. Begin by organising the cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Dust all surfaces using a microfibre cloth, starting from the highest points and working downwards.
  3. Vacuum carpets and rugs, paying special attention to corners and under furniture.
  4. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Sanitise high-touch areas using a disinfectant spray and a clean cloth.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Clean mirrors and glass surfaces with a glass cleaner, ensuring no streaks remain.
  8. Rearrange furniture as needed to maintain a tidy appearance.
  9. Check supplies and replenish as necessary, ensuring all items are stocked and accessible.
Equipment
  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and marks; carpets are vacuumed with no visible debris; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; bins are empty and clean; mirrors and glass surfaces are streak-free; furniture is neatly arranged; supplies are fully stocked.
GoodMinor dust on surfaces; carpets mostly clean with minimal debris; floors mostly clean with slight residue; high-touch areas mostly sanitised; bins emptied but not cleaned; mirrors and glass mostly streak-free; furniture mostly arranged; supplies mostly stocked.
PassNoticeable dust on surfaces; carpets have visible debris; floors have visible residue; high-touch areas partially sanitised; bins not emptied; mirrors and glass have streaks; furniture disorganised; supplies low.
FailHeavy dust accumulation; carpets heavily soiled; floors dirty with significant residue; high-touch areas not sanitised; bins overflowing; mirrors and glass dirty; furniture in disarray; supplies depleted.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality