Australian National Cleaning Management Framework

Maintenance Workshop
Code: ANCMF-AU-H-MW-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Healthcare Hospitality Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

To maintain a high standard of cleanliness and hygiene in the hospitality maintenance workshop, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting of all surfaces including workbenches, shelves, and equipment.
  • Vacuuming of floors to remove dust and debris.
  • Mopping of hard floor surfaces with appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and taps.
  • Emptying and cleaning of rubbish bins.
  • Cleaning of windows and glass surfaces to remove smudges and fingerprints.
  • Wiping down of walls and skirting boards to remove marks and stains.
  • Ensuring all cleaning equipment is maintained and stored correctly.
Method
  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Vacuum the entire floor area using a HEPA-filter vacuum cleaner to ensure dust and allergens are removed.
  3. Mop the floors with a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas using a hospital-grade disinfectant.
  5. Empty rubbish bins and replace liners, ensuring bins are wiped clean.
  6. Clean windows and glass surfaces with a glass cleaner and squeegee for a streak-free finish.
  7. Wipe down walls and skirting boards with a damp cloth and mild detergent.
  8. Inspect all cleaning equipment for wear and tear, clean, and store appropriately.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Hospital-grade disinfectant
  • Glass cleaner and squeegee
  • Rubbish bin liners
  • Personal protective equipment (PPE)
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free from dust and debris; floors are spotless with no residue; high-touch areas are sanitised and free from smudges; windows and glass surfaces are streak-free; rubbish bins are clean and odour-free.
GoodMinor dust on surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; windows and glass surfaces have minimal streaks; rubbish bins are mostly clean with slight odour.
PassNoticeable dust on surfaces; floors have visible residue; high-touch areas are partially sanitised; windows and glass surfaces have visible streaks; rubbish bins are not entirely clean and have noticeable odour.
FailHeavy dust accumulation; floors are dirty with significant residue; high-touch areas are not sanitised; windows and glass surfaces are dirty; rubbish bins are dirty and have strong odour.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality