Valet Area
Code: ANCMF-AU-H-VA-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
To maintain a high standard of cleanliness and hygiene in the valet area of hospitality facilities, ensuring a welcoming and safe environment for guests and staff.
Scope of Work
- Dusting all surfaces, including counters, shelves, and decorative items.
- Vacuuming carpets and mats to remove dirt and debris.
- Mopping hard floors with appropriate cleaning solution.
- Wiping down and sanitising high-touch surfaces such as door handles, light switches, and lift buttons.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing glass surfaces and mirrors.
- Ensuring the valet area is free from unpleasant odours.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
- Vacuum carpets and mats thoroughly, paying special attention to high-traffic areas.
- Mop hard floors using a colour-coded mop and bucket system to prevent cross-contamination.
- Wipe down high-touch surfaces with a sanitising solution, ensuring all areas are covered.
- Empty rubbish bins, replace liners, and sanitise the interior and exterior of the bins.
- Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.
- Use air fresheners or odour neutralisers to maintain a pleasant scent in the area.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket with colour-coded system
- Sanitising solution
- Glass cleaner
- Lint-free cloths
- Rubbish bin liners
- Air fresheners or odour neutralisers
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are spotless and free from dust. Floors are immaculate with no visible dirt or stains. Glass surfaces are crystal clear with no streaks. The area has a fresh and pleasant scent. |
| Good | Minor dust on less accessible surfaces. Floors are clean with minimal dirt. Glass surfaces have minor streaks. The area smells clean. |
| Pass | Noticeable dust on surfaces. Floors have visible dirt in corners. Glass surfaces have visible streaks. The area has a neutral scent. |
| Fail | Heavy dust accumulation. Floors are dirty with visible stains. Glass surfaces are streaked and smudged. The area has an unpleasant odour. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality