Counselling Room
Code: ANCMF-AU-HF-CR-03
Healthcare Facility
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
AS/NZS 4187:2014
Healthcare
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
To ensure the counselling room in the healthcare facility is cleaned to the highest standards, maintaining a safe and hygienic environment for patients and staff, in compliance with Australian cleaning and infection control standards.
Scope of Work
- Dust all surfaces including desks, chairs, and shelves.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Vacuum carpeted areas and spot clean stains.
- Mop hard floors using a damp mop with appropriate disinfectant.
- Empty rubbish bins and replace liners.
- Clean windows and glass surfaces to remove smudges and fingerprints.
- Ensure air vents are free from dust and debris.
Method
- Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas using a hospital-grade disinfectant, ensuring sufficient contact time as per manufacturer's instructions.
- Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors with a damp mop, using a neutral pH disinfectant solution.
- Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
- Clean windows and glass surfaces using a glass cleaner and a lint-free cloth.
- Inspect air vents and clean as necessary to ensure proper air flow and hygiene.
Equipment
- Microfibre cloths (colour-coded)
- Hospital-grade disinfectant
- Vacuum cleaner with HEPA filter
- Damp mop and bucket
- Glass cleaner
- Lint-free cloths
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust. High-touch areas are sanitised with no visible residue. Floors are spotless with no stains or debris. Windows and glass surfaces are streak-free. Air vents are clean and unobstructed. |
| Good | Surfaces are mostly clean with minimal dust. High-touch areas are sanitised with slight residue. Floors have minor stains or debris. Windows and glass surfaces have minor streaks. Air vents are mostly clean. |
| Pass | Surfaces have visible dust. High-touch areas are sanitised but with visible residue. Floors have noticeable stains or debris. Windows and glass surfaces have visible streaks. Air vents have some dust. |
| Fail | Surfaces are dusty. High-touch areas are not sanitised. Floors are dirty with significant stains or debris. Windows and glass surfaces are dirty. Air vents are clogged with dust. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality