Australian National Cleaning Management Framework
Dispensary
Code: ANCMF-AU-HF-D-01
Healthcare Facility
daily
AS/NZS 4187:2014 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

Ensure the dispensary in the healthcare facility is cleaned to the highest standards, maintaining hygiene and infection control in compliance with Australian guidelines.

Scope of Work
  • Dust all surfaces including shelves, benches, and equipment.
  • Sanitise all high-touch surfaces such as door handles, light switches, and dispensary counters.
  • Clean and sanitise sinks and taps.
  • Empty and sanitise rubbish bins.
  • Vacuum and mop floors using a colour-coded cleaning system.
  • Ensure all cleaning equipment is cleaned and stored correctly after use.
Method
  1. Prepare the cleaning trolley with appropriate colour-coded cloths and cleaning agents.
  2. Dust all surfaces using a microfibre cloth to capture dust and allergens.
  3. Apply a hospital-grade disinfectant to high-touch surfaces and allow appropriate dwell time before wiping clean.
  4. Clean sinks and taps with a non-abrasive cleaner, ensuring all soap scum and stains are removed.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Vacuum floors using a HEPA-filtered vacuum cleaner to reduce airborne particles.
  7. Mop floors with a neutral detergent, ensuring no residue is left behind.
  8. Inspect all work to ensure compliance with quality criteria.
Equipment
  • Microfibre cloths (colour-coded)
  • Hospital-grade disinfectant
  • Non-abrasive cleaner
  • HEPA-filtered vacuum cleaner
  • Mop and bucket (colour-coded)
  • Cleaning trolley
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust, stains, and smudges. No unpleasant odours. High-touch areas are sanitised and dry. Floors are spotless with no residue. Rubbish bins are clean and odour-free.
GoodSurfaces are mostly clean with minimal dust or smudges. High-touch areas are sanitised. Floors are clean with slight residue. Rubbish bins are emptied and mostly clean.
PassSurfaces have some dust or smudges. High-touch areas are sanitised but may be damp. Floors have visible residue. Rubbish bins are emptied but may have slight odour.
FailSurfaces are visibly dusty or stained. High-touch areas are not sanitised. Floors are dirty or sticky. Rubbish bins are full or have strong odour.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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