Australian National Cleaning Management Framework
Loading Dock
Code: ANCMF-AU-HF-LD-01
Healthcare Facility
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB AS/NZS 4801:2001 Healthcare Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

Ensure the loading dock of the healthcare facility is maintained to the highest standards of cleanliness and hygiene, supporting infection control and safety protocols.

Scope of Work
  • Remove all rubbish and debris from the loading dock area.
  • Sweep and mop the entire floor surface using appropriate cleaning agents.
  • Sanitise all high-touch surfaces, including door handles and railings.
  • Clean and sanitise any spillages immediately to prevent contamination.
  • Dust and wipe down all ledges, sills, and equipment surfaces.
  • Ensure all rubbish bins are emptied, cleaned, and lined with new bags.
  • Inspect and clean any drainage areas to prevent blockages.
  • Ensure all cleaning activities comply with infection control guidelines.
Method
  1. Begin by removing all visible rubbish and debris, placing it in the designated rubbish bins.
  2. Sweep the floor thoroughly to remove dust and dirt.
  3. Prepare a mop with a sanitising solution and mop the entire floor area, paying special attention to corners and edges.
  4. Use a disinfectant spray and cloth to wipe down all high-touch surfaces.
  5. Address any spillages immediately with appropriate cleaning agents to prevent contamination.
  6. Dust all ledges and equipment surfaces using a microfibre cloth.
  7. Empty rubbish bins, clean them with a disinfectant, and replace liners.
  8. Check drainage areas for blockages and clean as necessary.
  9. Ensure all cleaning tools and equipment are cleaned and stored properly after use.
Equipment
  • Broom and dustpan
  • Mop and bucket with sanitising solution
  • Microfibre cloths
  • Disinfectant spray
  • Rubbish bin liners
  • Colour-coded cleaning system
  • Personal protective equipment (PPE)
Quality Criteria
Performance LevelCriteria
ExcellentNo visible dust, dirt, or debris; all surfaces are sanitised and free of stains; no odours present; bins are empty and clean; compliance with infection control standards is evident.
GoodMinor dust or dirt in less accessible areas; surfaces are mostly clean and sanitised; bins are empty but may have minor residue; slight odour may be present but not overpowering.
PassVisible dust or dirt in some areas; surfaces are generally clean but may have some stains; bins are emptied but not thoroughly cleaned; noticeable odour present.
FailSignificant dust, dirt, or debris present; surfaces are visibly dirty or stained; bins are full or unclean; strong odour present; non-compliance with infection control standards.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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