Quiet Room
Code: ANCMF-AU-HF-QR-01
Healthcare Facility
daily
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4187:2014
Healthcare
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure the Quiet Room in the Healthcare Facility is cleaned to the highest standards, maintaining a hygienic and calming environment for patients and staff, with a focus on infection control and compliance with Australian cleaning standards.
Scope of Work
- Dust all surfaces including furniture, ledges, and fixtures.
- Vacuum carpeted areas thoroughly.
- Mop hard floors using a damp mop and appropriate cleaning solution.
- Sanitise all high-touch surfaces such as door handles, light switches, and furniture.
- Empty and sanitise rubbish bins, replacing liners as needed.
- Check and clean windows and glass surfaces for smudges and fingerprints.
- Ensure the room is free from unpleasant odours.
Method
- Prepare cleaning trolley with colour-coded cleaning cloths and appropriate cleaning agents.
- Dust all surfaces using a microfibre cloth, starting from the highest points and working downwards.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise airborne particles.
- Mop hard floors with a damp mop, using a neutral pH cleaning solution to prevent damage to flooring.
- Sanitise high-touch surfaces with a hospital-grade disinfectant, allowing appropriate contact time for effectiveness.
- Empty rubbish bins, replace liners, and sanitise bin surfaces.
- Clean windows and glass surfaces with a glass cleaner, ensuring a streak-free finish.
- Conduct a final inspection to ensure the room is clean, tidy, and free from odours.
Equipment
- Microfibre cloths (colour-coded)
- HEPA-filter vacuum cleaner
- Damp mop and bucket
- Hospital-grade disinfectant
- Neutral pH floor cleaner
- Glass cleaner
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust. Floors are spotless with no streaks. High-touch surfaces are sanitised and free from smudges. Rubbish bins are empty and sanitised. No odours present. Windows and glass surfaces are streak-free. |
| Good | Most surfaces are clean with minimal dust. Floors are clean with minor streaks. High-touch surfaces are mostly sanitised. Rubbish bins are empty. Minimal odours. Windows and glass surfaces have minor smudges. |
| Pass | Surfaces have some dust. Floors have visible streaks. High-touch surfaces are partially sanitised. Rubbish bins are not overflowing. Some odours present. Windows and glass surfaces have visible smudges. |
| Fail | Surfaces are dusty. Floors are dirty with visible marks. High-touch surfaces are not sanitised. Rubbish bins are full. Unpleasant odours present. Windows and glass surfaces are dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality