Atrium
Code: ANCMF-AU-R-A-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the atrium of the retail facility is maintained to the highest standards of cleanliness and hygiene, providing a welcoming and safe environment for customers and staff.
Scope of Work
- Dust all horizontal surfaces including ledges, railings, and displays.
- Vacuum all carpeted areas and entrance mats.
- Mop all hard floor surfaces using appropriate cleaning solutions.
- Wipe and sanitise all touchpoints including handrails, door handles, and lift buttons.
- Empty and clean all rubbish bins, replacing liners as necessary.
- Clean and polish glass surfaces including windows and doors.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cleaning systems are used to prevent cross-contamination.
- Begin by dusting all horizontal surfaces using microfibre cloths.
- Vacuum carpeted areas and entrance mats thoroughly, paying special attention to high-traffic areas.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Wipe and sanitise all touchpoints with a disinfectant solution, focusing on high-contact areas.
- Empty rubbish bins, replace liners, and clean the bin exterior with a sanitising wipe.
- Clean glass surfaces with a glass cleaner, ensuring no streaks or smudges remain.
- Conduct a final inspection to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Cleaning trolley
- Colour-coded cleaning cloths
- Disinfectant solution
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no streaks; glass surfaces are crystal clear; no rubbish or odours present; all touchpoints are sanitised and visibly clean. |
| Good | Minor dust on high surfaces; floors are clean with minimal streaks; glass surfaces have minor smudges; bins are empty with no odours; most touchpoints are sanitised. |
| Pass | Noticeable dust on surfaces; floors have visible streaks; glass surfaces have noticeable smudges; bins are not overflowing but may have slight odours; some touchpoints are missed. |
| Fail | Significant dust accumulation; floors are dirty with visible marks; glass surfaces are heavily smudged; bins are overflowing with strong odours; touchpoints are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality