Arcade
Code: ANCMF-AU-R-A-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and visually appealing arcade space within a retail facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting all surfaces including benches, ledges, and displays.
- Vacuuming carpeted areas and mats.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch surfaces such as handrails, door handles, and lift buttons.
- Emptying and cleaning rubbish bins, replacing liners as needed.
- Cleaning and polishing glass surfaces and mirrors.
- Spot cleaning walls and doors to remove marks and stains.
- Ensuring all cleaning activities adhere to colour-coded cleaning systems to prevent cross-contamination.
Method
- Prepare cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used appropriately.
- Dust all surfaces using a microfibre cloth, starting from high surfaces and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors using a damp mop and suitable cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and clean the bin exterior with a sanitising wipe.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks are left.
- Spot clean walls and doors with a mild detergent solution to remove any visible marks.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Lint-free cloths
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless and dry; glass surfaces are streak-free; no rubbish or odours present; high-touch areas are sanitised and visibly clean. |
| Good | Minor dust or marks on surfaces; floors are clean with minimal streaks; glass surfaces have minor streaks; rubbish bins are empty with no odours; high-touch areas are mostly sanitised. |
| Pass | Noticeable dust or marks on some surfaces; floors have visible streaks or spots; glass surfaces have visible streaks; rubbish bins are not overflowing but may have slight odours; high-touch areas are partially sanitised. |
| Fail | Significant dust or marks on surfaces; floors are dirty or wet; glass surfaces are heavily streaked; rubbish bins are overflowing or have strong odours; high-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality