Australian National Cleaning Management Framework
Conference Room
Code: ANCMF-AU-R-CR-06
Retail
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Retail Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the conference room in the retail facility is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Scope of Work
  • Dust all surfaces including tables, chairs, and electronic equipment.
  • Vacuum carpeted areas and spot clean stains.
  • Mop hard floors using appropriate cleaning solutions.
  • Sanitise all high-touch surfaces such as door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and polish glass surfaces and mirrors.
  • Ensure all furniture is arranged neatly and free of dust.
  • Check and refill any consumables such as tissues and hand sanitiser.
Method
  1. Begin by organising the cleaning trolley with all necessary supplies and equipment.
  2. Dust all surfaces using a microfibre cloth, starting from the highest points and working downwards.
  3. Vacuum the carpet thoroughly, paying special attention to corners and under furniture.
  4. Spot clean any visible stains on the carpet using a suitable stain remover.
  5. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  6. Sanitise high-touch areas using a disinfectant spray and a clean cloth.
  7. Empty rubbish bins, replace liners, and dispose of waste in accordance with facility protocols.
  8. Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.
  9. Reorganise furniture as per the standard layout and ensure all items are clean and dust-free.
  10. Check consumables and refill as necessary.
Equipment
  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; carpets are spotless and odour-free; no visible streaks on glass; high-touch areas are sanitised and free of fingerprints; bins are empty and clean; furniture is neatly arranged and clean.
GoodMinor dust on surfaces; carpets are clean with minimal stains; glass surfaces have minor streaks; high-touch areas are mostly sanitised; bins are emptied but may have minor residue; furniture is mostly arranged and clean.
PassNoticeable dust on surfaces; carpets have visible stains; glass surfaces have visible streaks; high-touch areas are partially sanitised; bins are emptied but dirty; furniture is disorganised and dusty.
FailHeavy dust accumulation; carpets are stained and odorous; glass surfaces are dirty; high-touch areas are unsanitised; bins are full and dirty; furniture is disorganised and dirty.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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