Cleaning Store
Code: ANCMF-AU-R-CS-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Storage Area
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Cleaning Store within the retail facility is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and pleasant environment for staff and customers.
Scope of Work
- Dusting all surfaces including shelves, counters, and displays.
- Vacuuming all carpeted areas and rugs.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch areas such as door handles, taps, and light switches.
- Emptying and cleaning rubbish bins, replacing liners as needed.
- Cleaning and polishing glass surfaces and mirrors.
- Ensuring all cleaning supplies are stored correctly and safely.
Method
- Begin by dusting all surfaces using a microfibre cloth, working from top to bottom to prevent re-soiling.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and edges.
- Mop hard floors using a colour-coded mop and bucket system, ensuring the correct cleaning solution is used for the floor type.
- Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effective germ kill.
- Empty rubbish bins, clean with a disinfectant wipe, and replace liners.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks are left.
- Check and restock cleaning supplies, ensuring all products are stored in compliance with safety standards.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Colour-coded mop and bucket
- Disinfectant spray
- Glass cleaner
- Lint-free cloth
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no streaks; high-touch areas are sanitised with no visible residue; bins are clean and odour-free; glass surfaces are crystal clear. |
| Good | Minor dust on high surfaces; floors are clean with minimal streaks; high-touch areas are mostly sanitised; bins are clean with slight odour; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible streaks; high-touch areas are partially sanitised; bins have noticeable odour; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with significant streaks; high-touch areas are unsanitised; bins are overflowing and odorous; glass surfaces are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality