Entertainment Area
Code: ANCMF-AU-R-EA-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and visually appealing entertainment area within a retail facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including furniture, fixtures, and electronic equipment.
- Vacuum all carpeted areas and spot clean stains as needed.
- Mop hard floors using a colour-coded system to prevent cross-contamination.
- Wipe and sanitise all high-touch surfaces such as door handles, light switches, and railings.
- Empty and sanitise rubbish bins, replacing liners as necessary.
- Clean and polish glass surfaces and mirrors.
- Ensure all cleaning activities comply with relevant Australian workplace health and safety standards.
Method
- Begin by organising cleaning supplies on the trolley, ensuring all necessary equipment is available and in good condition.
- Dust all surfaces using microfibre cloths, starting from high surfaces and working downwards.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner, using a colour-coded mop head specific to the area.
- Wipe and sanitise high-touch surfaces with a disinfectant solution, ensuring full coverage and adequate contact time.
- Empty rubbish bins, replace liners, and sanitise bin surfaces.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring no streaks remain.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Disinfectant solution
- Glass cleaner
- Lint-free cloths
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; floors are spotless with no visible stains; glass surfaces are streak-free; no unpleasant odours; bins are empty and sanitised. |
| Good | Minor dust on high surfaces; floors have minimal stains; glass surfaces have minor streaks; faint odours present; bins are empty but not fully sanitised. |
| Pass | Noticeable dust on surfaces; floors have visible stains; glass surfaces have visible streaks; noticeable odours; bins are not emptied or sanitised. |
| Fail | Heavy dust accumulation; floors are dirty with multiple stains; glass surfaces are heavily streaked; strong unpleasant odours; bins are overflowing and unsanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality