Australian National Cleaning Management Framework

Glass Entry
Code: ANCMF-AU-R-GE-01
Retail
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Retail Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the glass entry of the retail facility is maintained to the highest standards of cleanliness and hygiene, enhancing the aesthetic appeal and ensuring safety for all visitors.

Scope of Work
  • Remove all visible dirt, smudges, and fingerprints from glass surfaces.
  • Sanitise glass surfaces to ensure hygiene standards are met.
  • Clean and polish glass to a streak-free finish.
  • Ensure surrounding frames and handles are free from dust and grime.
  • Dispose of any rubbish collected during cleaning in designated rubbish bins.
Method
  1. Inspect the glass entry for any visible dirt, smudges, or fingerprints.
  2. Use a colour-coded cleaning cloth and appropriate glass cleaner to wipe down the glass surfaces.
  3. Apply a sanitising solution to the glass and allow it to sit for the recommended contact time.
  4. Polish the glass using a microfibre cloth to achieve a streak-free finish.
  5. Wipe down surrounding frames and handles with a damp cloth to remove dust and grime.
  6. Dispose of any collected rubbish in the designated rubbish bins.
Equipment
  • Colour-coded cleaning cloths
  • Glass cleaner
  • Sanitising solution
  • Microfibre cloth
  • Cleaning trolley
  • Rubbish bin
Quality Criteria
Performance LevelCriteria
ExcellentGlass surfaces are completely free of smudges, fingerprints, and streaks. Frames and handles are spotless and free from dust. No visible rubbish or debris present.
GoodMinor smudges or streaks may be visible upon close inspection. Frames and handles are mostly clean with minimal dust. No visible rubbish or debris present.
PassNoticeable smudges or streaks are present but do not significantly detract from the overall appearance. Frames and handles have some dust. No visible rubbish or debris present.
FailSignificant smudges, fingerprints, or streaks are visible. Frames and handles are dusty or grimy. Visible rubbish or debris is present.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality