Lift Area
Code: ANCMF-AU-R-LA-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the lift area in retail facilities is maintained to the highest cleanliness standards, providing a safe and pleasant environment for customers and staff.
Scope of Work
- Dust all surfaces including lift buttons, handrails, and walls.
- Sanitise high-touch areas such as lift buttons and handrails.
- Vacuum and mop the lift floor using appropriate cleaning solutions.
- Empty and clean rubbish bins located in or near the lift area.
- Clean lift doors and frames to remove fingerprints and smudges.
- Ensure mirrors and glass surfaces are streak-free and polished.
- Check for and remove any unpleasant odours.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Start by dusting all surfaces from top to bottom.
- Sanitise high-touch areas using a disinfectant spray and cloth.
- Vacuum the floor thoroughly, paying attention to corners and edges.
- Mop the floor with a suitable detergent, ensuring no residue is left.
- Empty rubbish bins and replace liners as needed.
- Clean and polish mirrors and glass surfaces using a glass cleaner.
- Conduct a final inspection to ensure all tasks are completed to standard.
Equipment
- Colour-coded cleaning cloths and mops
- Disinfectant spray
- Vacuum cleaner
- Mop and bucket
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; high-touch areas are sanitised; floors are spotless with no residue; mirrors and glass are streak-free; no odours present. |
| Good | Minor dust or smudges on surfaces; high-touch areas mostly sanitised; floors clean with minimal residue; mirrors and glass mostly streak-free; no strong odours. |
| Pass | Noticeable dust or smudges on some surfaces; high-touch areas partially sanitised; floors have some residue; mirrors and glass have some streaks; faint odours present. |
| Fail | Significant dust or smudges on surfaces; high-touch areas not sanitised; floors dirty with visible residue; mirrors and glass streaked; strong odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality