Leasing Office
Code: ANCMF-AU-R-LO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Retail
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the leasing office in the retail facility is maintained to the highest cleaning standards, providing a clean, safe, and welcoming environment for staff and visitors.
Scope of Work
- Dust all surfaces including desks, shelves, and electronic equipment.
- Vacuum all carpeted areas and spot clean as necessary.
- Mop hard floors with appropriate cleaning solution.
- Sanitise high-touch areas such as door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and polish glass surfaces including windows and partitions.
- Ensure all areas are free from visible dirt, dust, and debris.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Start by dusting from high to low areas to capture all dust particles.
- Vacuum carpets using a HEPA-filter vacuum cleaner to ensure air quality.
- Mop floors with a microfibre mop and a neutral pH cleaning solution.
- Sanitise high-touch points with an approved disinfectant.
- Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
- Clean glass surfaces with a streak-free glass cleaner and microfibre cloth.
Equipment
- HEPA-filter vacuum cleaner
- Microfibre cloths and mops
- Colour-coded cleaning cloths
- Neutral pH cleaning solutions
- Approved disinfectants
- Glass cleaner
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are spotless with no visible dust or smudges. Floors are gleaming with no marks. Air is fresh with no odours. High-touch areas are sanitised and free of fingerprints. |
| Good | Surfaces are clean with minimal dust. Floors are clean with few marks. Air is neutral with no unpleasant odours. High-touch areas are mostly sanitised. |
| Pass | Surfaces have some dust. Floors have visible marks. Air has slight odours. High-touch areas are partially sanitised. |
| Fail | Surfaces are dusty. Floors are dirty with numerous marks. Air has strong odours. High-touch areas are not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality