Outdoor Plaza
Code: ANCMF-AU-R-OP-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and visually appealing outdoor plaza in a retail setting, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Remove rubbish and debris from all areas, including pathways, seating areas, and garden beds.
- Sweep and mop hard surfaces to remove dirt, dust, and stains.
- Sanitise high-touch surfaces such as handrails, benches, and rubbish bin lids.
- Clean and polish outdoor furniture and fixtures.
- Maintain cleanliness of signage and display areas.
- Ensure all rubbish bins are emptied and cleaned.
- Spot clean any spills or stains immediately.
- Remove cobwebs and dust from all surfaces, including under benches and in corners.
Method
- Conduct a visual inspection of the plaza to identify areas requiring attention.
- Use a colour-coded cleaning system to prevent cross-contamination.
- Begin by removing all visible rubbish and debris, placing it in designated rubbish bins.
- Sweep all hard surfaces using a broom or mechanical sweeper.
- Mop surfaces with a suitable cleaning solution, ensuring no residue is left.
- Sanitise high-touch areas using an appropriate disinfectant.
- Wipe down and polish all outdoor furniture and fixtures.
- Empty and clean rubbish bins, replacing liners as needed.
- Conduct a final inspection to ensure all areas meet quality criteria.
Equipment
- Broom and dustpan
- Mechanical sweeper
- Mop and bucket
- Colour-coded cleaning cloths
- Disinfectant spray
- Rubbish bags
- Cleaning trolley
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | No visible rubbish or debris; surfaces are spotless and free of stains; high-touch areas are sanitised and polished; all bins are empty and clean; no cobwebs or dust present. |
| Good | Minor amounts of rubbish or debris; surfaces are clean with minimal stains; high-touch areas are sanitised; bins are mostly empty and clean; minimal cobwebs or dust. |
| Pass | Some rubbish or debris present; surfaces have visible stains; high-touch areas are partially sanitised; bins are not overflowing but may have some residue; some cobwebs or dust visible. |
| Fail | Significant rubbish or debris; surfaces are dirty with multiple stains; high-touch areas are not sanitised; bins are overflowing; cobwebs and dust are prevalent. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality