Optical Store
Code: ANCMF-AU-R-OS-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Storage Area
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and visually appealing optical store environment that meets Australian cleaning standards and enhances customer experience.
Scope of Work
- Dusting of all surfaces including shelves, displays, and counters.
- Sanitising of high-touch areas such as door handles, taps, and payment terminals.
- Vacuuming of carpeted areas and mopping of hard floors.
- Cleaning and sanitising of optical equipment and display cases.
- Emptying and sanitising rubbish bins.
- Cleaning of glass surfaces including windows and mirrors.
- Spot cleaning of walls and skirting boards.
- Restocking of hygiene supplies in customer and staff areas.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust effectively.
- Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer's instructions.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH floor cleaner, ensuring no residue is left.
- Use a glass cleaner and microfibre cloth for streak-free cleaning of glass surfaces.
- Empty rubbish bins and replace liners, sanitising the bin interior and exterior.
- Perform spot cleaning on walls and skirting boards with a mild detergent solution.
- Check and restock hygiene supplies, ensuring all dispensers are functional.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Disinfectant solution
- Glass cleaner
- Mop and bucket
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust, smudges, and fingerprints. Floors are spotless with no debris. Glass surfaces are streak-free. No unpleasant odours present. All high-touch areas are sanitised and dry. Rubbish bins are empty and sanitised. |
| Good | Minor dust or smudges on surfaces. Floors are clean with minimal debris. Glass surfaces have minor streaks. No strong odours. High-touch areas are mostly sanitised. Rubbish bins are empty but not sanitised. |
| Pass | Noticeable dust or smudges on surfaces. Floors have visible debris. Glass surfaces have visible streaks. Mild odours present. Some high-touch areas missed during sanitising. Rubbish bins are not emptied. |
| Fail | Surfaces are visibly dirty with dust and smudges. Floors are dirty with significant debris. Glass surfaces are heavily streaked. Strong unpleasant odours present. High-touch areas are not sanitised. Rubbish bins are overflowing. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality