Australian National Cleaning Management Framework
Rooftop Parking
Code: ANCMF-AU-R-RP-01
Retail
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Retail Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure the rooftop parking area is maintained to a high standard of cleanliness and safety, providing a welcoming environment for customers and staff.

Scope of Work
  • Remove all rubbish and debris from parking surfaces and surrounding areas.
  • Sweep and mop all parking surfaces to remove dirt, dust, and stains.
  • Clean and sanitise handrails, lift buttons, and other high-touch surfaces.
  • Empty and sanitise rubbish bins and replace liners.
  • Clean and polish signage and directional markers.
  • Remove any graffiti or marks from walls and surfaces.
  • Inspect and clean drains to prevent blockages.
Method
  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin by removing all visible rubbish and debris using a trolley and appropriate tools.
  3. Sweep the entire area with a broom, focusing on corners and edges.
  4. Mop the surface using a suitable cleaning solution and mop, ensuring all stains are addressed.
  5. Sanitise high-touch surfaces with a disinfectant spray and cloth.
  6. Empty rubbish bins, replace liners, and sanitise the bin surfaces.
  7. Use a graffiti remover for any marks on walls and surfaces.
  8. Inspect and clean drains, removing any obstructions.
Equipment
  • Broom and dustpan
  • Mop and bucket
  • Colour-coded cleaning cloths
  • Disinfectant spray
  • Graffiti remover
  • Rubbish trolley
  • Personal protective equipment (PPE)
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dirt, stains, or debris. High-touch surfaces are sanitised and free of fingerprints. Rubbish bins are empty and sanitised. No graffiti or marks present. Drains are clear and odour-free.
GoodMinor dirt or stains present on surfaces. High-touch surfaces are mostly clean with minimal fingerprints. Rubbish bins are empty but may have minor odours. Minimal graffiti or marks present. Drains are clear.
PassNoticeable dirt or stains on surfaces. High-touch surfaces have visible fingerprints. Rubbish bins are not overflowing but have noticeable odours. Some graffiti or marks present. Drains are mostly clear.
FailSignificant dirt, stains, or debris on surfaces. High-touch surfaces are not sanitised. Rubbish bins are overflowing or have strong odours. Graffiti or marks are prominent. Drains are blocked or emitting odours.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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