Seating Area
Code: ANCMF-AU-R-SA-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and visually appealing seating area in retail facilities, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including tables, chairs, and fixtures.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as armrests, table tops, and door handles.
- Emptying and cleaning of rubbish bins, ensuring proper waste segregation.
- Inspection and removal of any visible stains or marks on furniture and flooring.
- Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no excess water is left behind.
- Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effectiveness.
- Empty rubbish bins, replace liners, and clean bins with a sanitising solution.
- Inspect the area for any remaining stains or marks and treat with appropriate cleaning agents.
- Conduct a final visual inspection to ensure all tasks are completed to standard.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Neutral pH floor cleaner
- Disinfectant spray
- Rubbish bin liners
- Colour-coded cleaning tools
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible stains; high-touch areas are sanitised and free of smudges; bins are empty and clean; no odours present. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal stains; high-touch areas are mostly sanitised; bins are empty but may have minor residue; faint odours may be present. |
| Pass | Noticeable dust on surfaces; floors have visible stains; high-touch areas are inconsistently sanitised; bins are emptied but not cleaned; noticeable odours present. |
| Fail | Heavy dust accumulation; floors are dirty with prominent stains; high-touch areas are not sanitised; bins are full or dirty; strong odours present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality