Australian National Cleaning Management Framework
Staff Room
Code: ANCMF-AU-R-SR-01
Retail
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Retail Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure a clean, hygienic, and safe staff room environment in retail facilities, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dust all surfaces including tables, chairs, and shelves.
  • Wipe and sanitise all high-touch surfaces such as door handles, light switches, and taps.
  • Vacuum carpeted areas and mop hard floors.
  • Empty and sanitise rubbish bins.
  • Clean and sanitise kitchen appliances including microwave, fridge, and kettle.
  • Ensure all cleaning is conducted using a colour-coded cleaning system to prevent cross-contamination.
  • Check and refill consumables such as hand soap and paper towels.
Method
  1. Begin by organising cleaning trolley with appropriate colour-coded cloths and cleaning agents.
  2. Dust all surfaces using a microfibre cloth to capture dust particles effectively.
  3. Wipe and sanitise high-touch surfaces with a disinfectant solution, ensuring contact time as per manufacturer's instructions.
  4. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise airborne dust.
  5. Mop hard floors with a neutral pH floor cleaner, ensuring no residue is left.
  6. Empty rubbish bins, replace liners, and sanitise bin interiors and exteriors.
  7. Clean kitchen appliances with appropriate cleaning agents, ensuring no food residue remains.
  8. Refill consumables and ensure dispensers are functioning correctly.
Equipment
  • Microfibre cloths (colour-coded)
  • Disinfectant solution
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Mop and bucket
  • Rubbish bin liners
  • Cleaning trolley
  • Gloves and personal protective equipment (PPE)
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free of dust, smudges, and marks. No odours present. Floors are spotless with no residue. High-touch surfaces are sanitised with no visible dirt. Bins are empty and sanitised. Consumables are fully stocked.
GoodSurfaces are mostly clean with minor dust or smudges. No strong odours. Floors are clean with minimal residue. High-touch surfaces are mostly sanitised. Bins are empty but may have minor marks. Consumables are mostly stocked.
PassSurfaces have some dust or smudges. Mild odours may be present. Floors have some residue. High-touch surfaces are partially sanitised. Bins are emptied but not sanitised. Consumables are low but available.
FailSurfaces are visibly dirty with dust and marks. Strong odours present. Floors are dirty with visible residue. High-touch surfaces are not sanitised. Bins are full or not sanitised. Consumables are depleted.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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