Taxi Rank
Code: ANCMF-AU-R-TR-03
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Retail
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, safe, and hygienic environment at the taxi rank within the retail facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including benches, signage, and railings.
- Sanitising of high-touch areas such as handrails, ticket machines, and seating.
- Emptying and cleaning of rubbish bins.
- Sweeping and mopping of floors.
- Cleaning of glass surfaces and windows.
- Removal of any graffiti or marks from surfaces.
- Ensuring all areas are free from litter and debris.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer's instructions.
- Empty rubbish bins, replace liners, and clean bins with a sanitising solution.
- Sweep the floor to remove loose dirt and debris, followed by mopping with a neutral pH floor cleaner.
- Clean glass surfaces with a glass cleaner and squeegee for a streak-free finish.
- Use a graffiti remover for any marks on surfaces, ensuring the area is well-ventilated.
- Conduct a final inspection to ensure all areas are clean and free from litter.
Equipment
- Microfibre cloths
- Colour-coded cleaning cloths
- Disinfectant solution
- Rubbish bin liners
- Broom and dustpan
- Mop and bucket
- Glass cleaner and squeegee
- Graffiti remover
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are spotless with no visible dust or marks. High-touch areas are sanitised and free from fingerprints. Floors are clean with no debris or stains. Glass surfaces are streak-free. Rubbish bins are empty and clean. |
| Good | Minor dust on less accessible surfaces. High-touch areas are mostly sanitised. Floors are clean with minimal debris. Glass surfaces have minor streaks. Rubbish bins are empty but may have minor residue. |
| Pass | Visible dust on some surfaces. High-touch areas have been sanitised but may have some fingerprints. Floors have some debris. Glass surfaces have noticeable streaks. Rubbish bins are emptied but not cleaned. |
| Fail | Significant dust accumulation. High-touch areas are not sanitised. Floors are dirty with visible debris. Glass surfaces are dirty. Rubbish bins are full or overflowing. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality