Administration
Code: ANCMF-AU-TH-A-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and safe environment in the administration areas of the transportation hub, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and electronic equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and polishing of glass surfaces and partitions.
- Ensuring all cleaning activities are performed using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by organising cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Sanitise high-touch areas with a disinfectant spray and wipe with a clean cloth.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner and polish to a streak-free finish.
- Conduct a final inspection to ensure all areas meet quality criteria.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Cleaning trolley
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; carpets are clean with no visible debris; floors are spotless with no streaks; high-touch areas are sanitised and free of fingerprints; glass surfaces are crystal clear with no smudges. |
| Good | Minor dust on less accessible surfaces; carpets mostly clean with minimal debris; floors mostly clean with minor streaks; high-touch areas mostly sanitised; glass surfaces mostly clear with minor smudges. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible streaks; high-touch areas have some fingerprints; glass surfaces have noticeable smudges. |
| Fail | Heavy dust accumulation; carpets are dirty with significant debris; floors are dirty with large streaks; high-touch areas are unsanitised; glass surfaces are heavily smudged. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality