ATM Area
Code: ANCMF-AU-TH-AA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the ATM area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.
Scope of Work
- Dust and wipe all ATM surfaces, including screens, keypads, and surrounding areas.
- Sanitise ATM touchpoints using approved disinfectants.
- Empty and clean rubbish bins, replacing liners as needed.
- Vacuum and mop floors, ensuring no debris or spills are present.
- Clean and polish glass surfaces and signage.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by dusting all surfaces using a microfibre cloth to remove visible dust and debris.
- Apply a sanitising solution to a clean cloth and wipe down all ATM touchpoints, including screens and keypads.
- Empty rubbish bins, replace liners, and sanitise the bin exterior.
- Vacuum the floor area thoroughly, paying attention to corners and edges.
- Mop the floor using a neutral pH cleaner, ensuring no residue is left behind.
- Clean glass surfaces with a glass cleaner, ensuring a streak-free finish.
Equipment
- Microfibre cloths
- Sanitising solution
- Vacuum cleaner
- Mop and bucket
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust, fingerprints, and smudges. No rubbish is present. Floors are spotless and dry. Glass surfaces are streak-free. |
| Good | Minor dust or smudges on surfaces. Rubbish bins are empty but may have minor odour. Floors are clean but may have slight dampness. Glass surfaces have minimal streaks. |
| Pass | Visible dust or smudges on surfaces. Rubbish bins are not overflowing but have noticeable odour. Floors are clean but damp. Glass surfaces have visible streaks. |
| Fail | Surfaces are visibly dirty with dust and smudges. Rubbish bins are overflowing. Floors are dirty or wet. Glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality