Bag Drop Area
Code: ANCMF-AU-TH-BDA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Bag Drop Area in the Transportation Hub is maintained to the highest cleanliness standards, providing a safe and hygienic environment for travellers and staff.
Scope of Work
- Dust all surfaces including counters, shelves, and signage.
- Sanitise all high-touch areas such as counters, kiosks, and handles.
- Empty and clean rubbish bins, replacing liners as needed.
- Spot clean walls and partitions to remove marks and stains.
- Vacuum carpeted areas and mop hard floors using appropriate cleaning solutions.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust without dispersing it into the air.
- Sanitise high-touch areas with a hospital-grade disinfectant, ensuring contact time as per manufacturer's instructions.
- Empty rubbish bins, replace liners, and wipe down the exterior and interior of bins with a disinfectant wipe.
- Use a damp cloth to spot clean walls and partitions, focusing on visible marks and stains.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise airborne particles.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
Equipment
- Microfibre cloths
- Hospital-grade disinfectant
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Colour-coded cleaning buckets and mops
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; high-touch areas are sanitised with no visible residue; bins are empty and clean; floors are spotless with no streaks or residue. |
| Good | Surfaces have minimal dust; high-touch areas are mostly sanitised; bins are emptied but may have minor marks; floors are clean with slight streaks. |
| Pass | Surfaces have some dust; high-touch areas are partially sanitised; bins are emptied but not wiped; floors are generally clean but with visible streaks. |
| Fail | Surfaces are dusty; high-touch areas are not sanitised; bins are full or dirty; floors are dirty with visible debris and streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality