Boarding Gate
Code: ANCMF-AU-TH-BG-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the boarding gate area of the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for passengers.
Scope of Work
- Dusting all surfaces including seating, counters, and fixtures.
- Vacuuming carpeted areas and mopping hard floors.
- Sanitising high-touch areas such as handrails, seating, and counters.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing glass surfaces and windows.
- Ensuring all signage and information displays are free from dust and smudges.
- Checking and refilling hand sanitiser dispensers.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from higher surfaces and working downwards.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner and ensure no residue is left.
- Sanitise high-touch areas with a hospital-grade disinfectant, ensuring contact time is adhered to as per product instructions.
- Empty rubbish bins and replace liners, then sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner, using a squeegee for large areas.
- Inspect and clean all signage and displays, using a damp cloth for smudges and fingerprints.
- Check hand sanitiser dispensers and refill as necessary, ensuring they are operational.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Hospital-grade disinfectant
- Rubbish bin liners
- Streak-free glass cleaner and squeegee
- Hand sanitiser refills
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, smudges, and debris. Floors are spotless with no residue. High-touch areas are sanitised with no visible marks. Rubbish bins are empty and sanitised. Glass surfaces are streak-free. Hand sanitiser dispensers are full and operational. |
| Good | Minor dust or smudges on surfaces. Floors are clean with minimal residue. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor marks. Glass surfaces have minimal streaks. Hand sanitiser dispensers are mostly full and operational. |
| Pass | Noticeable dust or smudges on some surfaces. Floors have some residue. High-touch areas are partially sanitised. Rubbish bins are not overflowing but not sanitised. Glass surfaces have visible streaks. Hand sanitiser dispensers are low but operational. |
| Fail | Visible dust, smudges, and debris on surfaces. Floors are dirty with significant residue. High-touch areas are not sanitised. Rubbish bins are overflowing and unsanitised. Glass surfaces are streaked and dirty. Hand sanitiser dispensers are empty or non-operational. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality