Business Lounge
Code: ANCMF-AU-TH-BL-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Business Lounge within the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, providing a comfortable and safe environment for all users.
Scope of Work
- Dusting of all surfaces including tables, chairs, and decorative items.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and lift buttons.
- Cleaning and sanitising of toilets and replenishment of supplies.
- Emptying and sanitising of rubbish bins and replacement of liners.
- Cleaning of glass surfaces including windows and mirrors.
- Ensuring all areas are free from visible dirt, debris, and odours.
Method
- Begin with dusting all surfaces using a microfibre cloth to trap dust and prevent redistribution.
- Vacuum carpeted areas using a HEPA-filter vacuum to ensure dust and allergens are effectively removed.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Use a disinfectant spray on high-touch areas, allowing appropriate dwell time for effective sanitisation.
- Clean toilets with a toilet-specific cleaner, ensuring all surfaces are scrubbed and sanitised.
- Empty rubbish bins, clean with a disinfectant, and replace liners.
- Clean glass surfaces with a streak-free glass cleaner, using a squeegee for large areas.
- Conduct a final walkthrough to ensure all areas meet cleanliness standards and address any missed spots.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Disinfectant spray
- Toilet cleaning brush and cleaner
- Rubbish bin liners
- Glass cleaner and squeegee
- Cleaning trolley for equipment transport
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; carpets are spotless; no visible dirt or debris; no odours; high-touch areas are sanitised; toilets are pristine with no stains; glass surfaces are streak-free. |
| Good | Minor dust on less accessible surfaces; carpets have minimal spots; very slight odours; high-touch areas mostly sanitised; toilets are clean with minor water spots; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; visible spots on carpets; mild odours present; high-touch areas partially sanitised; toilets are clean but with visible stains; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; significant carpet stains; strong odours; high-touch areas not sanitised; toilets are dirty with stains and odours; glass surfaces are dirty with streaks and smudges. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality