Boarding Lounge
Code: ANCMF-AU-TH-BL-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the boarding lounge at the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all passengers.
Scope of Work
- Dusting of all surfaces including seating, tables, and fixtures.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors with appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, armrests, and ticket counters.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and polishing of glass surfaces and windows.
- Ensuring all signage and information boards are free from dust and smudges.
- Checking and replenishing supplies in adjacent toilet facilities.
Method
- Begin with dusting all surfaces using a microfibre cloth to trap dust particles effectively.
- Vacuum carpeted areas using a HEPA-filter vacuum to minimise airborne dust.
- Mop hard floors with a neutral pH cleaner to avoid damage to flooring materials.
- Use a disinfectant spray on high-touch areas, allowing appropriate contact time for effective sanitisation.
- Empty rubbish bins, replace liners, and sanitise bin surfaces to prevent odours.
- Clean glass surfaces with a streak-free glass cleaner and a lint-free cloth.
- Inspect and clean signage and information boards with a damp cloth.
- Check adjacent toilet facilities for cleanliness and replenish supplies as needed.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Disinfectant spray
- Rubbish bin liners
- Glass cleaner
- Lint-free cloths
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, dirt, and smudges. Floors are spotless with no visible stains. High-touch areas are sanitised and free from fingerprints. Rubbish bins are empty and odour-free. Glass surfaces are crystal clear with no streaks. |
| Good | Most surfaces are clean with minimal dust or smudges. Floors have minor spots but are generally clean. High-touch areas are mostly sanitised. Rubbish bins are empty but may have slight odour. Glass surfaces have minor streaks. |
| Pass | Surfaces have some dust and smudges. Floors have visible spots and stains. High-touch areas are inconsistently sanitised. Rubbish bins are not overflowing but have noticeable odour. Glass surfaces have visible streaks. |
| Fail | Surfaces are dusty and dirty. Floors are heavily stained and dirty. High-touch areas are not sanitised. Rubbish bins are overflowing and have strong odour. Glass surfaces are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality