Bus Terminal
Code: ANCMF-AU-TH-BT-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the bus terminal is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for passengers and staff.
Scope of Work
- Dusting and wiping of all surfaces including benches, ticket counters, and information desks.
- Vacuuming and mopping of all floors, ensuring no debris or spills are present.
- Sanitising of high-touch areas such as handrails, door handles, and ticket machines.
- Cleaning and sanitising of toilets, ensuring all fixtures are spotless and free from odours.
- Emptying and sanitising of rubbish bins, replacing liners as needed.
- Cleaning of windows and glass surfaces to ensure they are free from smudges and streaks.
- Maintaining cleanliness of waiting areas, ensuring seats are free from dust and stains.
- Regular inspection and cleaning of lifts and escalators, focusing on handrails and buttons.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum all carpeted areas using a HEPA-filter vacuum to ensure air quality standards are met.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with a hospital-grade disinfectant, allowing appropriate dwell time.
- Clean toilets using a colour-coded system to prevent cross-contamination, focusing on bowls, seats, and taps.
- Empty rubbish bins, clean with disinfectant, and replace liners.
- Clean windows and glass surfaces with a streak-free glass cleaner.
- Inspect and clean lifts and escalators, focusing on high-touch areas.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Hospital-grade disinfectant
- Colour-coded cleaning cloths and mops
- Streak-free glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are spotless, floors are free from debris and stains, no odours present, and all high-touch areas are sanitised with no visible residue. |
| Good | Minor dust on surfaces, floors mostly clean with occasional small debris, no strong odours, and high-touch areas mostly sanitised. |
| Pass | Noticeable dust on surfaces, some debris on floors, mild odours present, and some high-touch areas missed during sanitising. |
| Fail | Significant dust and dirt on surfaces, floors dirty with visible stains and debris, strong odours present, and high-touch areas not sanitised. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality