Currency Exchange
Code: ANCMF-AU-TH-CE-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Currency Exchange area within the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for staff and customers.
Scope of Work
- Dusting all surfaces including counters, shelves, and equipment.
- Sanitising high-touch areas such as door handles, counters, and electronic devices.
- Vacuuming carpeted areas and spot cleaning as necessary.
- Mopping hard floors with appropriate cleaning solutions.
- Emptying and sanitising rubbish bins.
- Cleaning glass surfaces to remove fingerprints and smudges.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by organising cleaning supplies on a trolley, ensuring all items are colour-coded according to the cleaning area.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring thorough coverage.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean glass surfaces with a glass cleaner and a lint-free cloth, ensuring a streak-free finish.
Equipment
- Microfibre cloths (colour-coded)
- Disinfectant spray
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Glass cleaner and lint-free cloth
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, smudges, and fingerprints. High-touch areas are sanitised with no visible residue. Floors are spotless with no debris or stains. Glass surfaces are streak-free. Rubbish bins are empty and odour-free. |
| Good | Surfaces are mostly clean with minor dust or smudges. High-touch areas are sanitised with minimal residue. Floors have minor debris but no stains. Glass surfaces have minor streaks. Rubbish bins are empty with slight odour. |
| Pass | Surfaces have visible dust or smudges. High-touch areas are partially sanitised. Floors have visible debris or stains. Glass surfaces have noticeable streaks. Rubbish bins are not completely empty or have noticeable odour. |
| Fail | Surfaces are visibly dirty with significant dust or smudges. High-touch areas are not sanitised. Floors are dirty with significant debris or stains. Glass surfaces are heavily streaked. Rubbish bins are full or have strong odour. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality