Cargo Office
Code: ANCMF-AU-TH-CO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS:2015
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Cargo Office within the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, shelves, and equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising of high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning of windows and glass partitions.
- Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest points and working downwards.
- Vacuum all carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with a disinfectant approved by Australian standards.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean windows and glass partitions with a streak-free glass cleaner.
- Ensure all cleaning tools and equipment are cleaned and stored properly after use.
Equipment
- Microfibre cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner
- Colour-coded cleaning cloths and buckets
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and smudges; floors are spotless with no visible marks; high-touch areas are sanitised and free of fingerprints; rubbish bins are empty and odour-free; windows and glass are streak-free. |
| Good | Minor dust on surfaces; floors have minimal marks; high-touch areas mostly sanitised; rubbish bins are empty but may have slight odour; windows and glass have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible marks; high-touch areas partially sanitised; rubbish bins not emptied or have noticeable odour; windows and glass have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with numerous marks; high-touch areas not sanitised; rubbish bins overflowing or with strong odour; windows and glass are dirty with significant streaks. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality