Freight Office
Code: ANCMF-AU-TH-FO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Freight Office within the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and pleasant environment for all staff and visitors.
Scope of Work
- Dust all surfaces including desks, shelves, and equipment.
- Vacuum all carpeted areas and spot clean stains.
- Mop hard floors with appropriate cleaning solution.
- Sanitise all high-touch areas including door handles, light switches, and telephones.
- Empty rubbish bins and replace liners.
- Clean and sanitise kitchen area including benchtops, sinks, and taps.
- Clean glass surfaces including windows and partitions.
- Ensure all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure dust and allergens are effectively removed.
- Mop hard floors with a neutral pH floor cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas using a disinfectant spray and a clean cloth, ensuring thorough coverage.
- Empty rubbish bins, replace liners, and dispose of waste in accordance with local regulations.
- Clean kitchen surfaces with a food-safe sanitiser, paying special attention to sinks and taps.
- Use a glass cleaner and a lint-free cloth to clean windows and glass partitions, ensuring a streak-free finish.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Disinfectant spray
- Colour-coded cleaning cloths
- Rubbish bin liners
- Food-safe sanitiser
- Glass cleaner
- Lint-free cloths
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no visible stains; high-touch areas are sanitised with no residue; bins are empty and clean; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; floors have minimal marks; high-touch areas are mostly sanitised; bins are emptied but may have minor residue; glass surfaces have minor streaks. |
| Pass | Noticeable dust on surfaces; floors have visible marks; high-touch areas are inconsistently sanitised; bins are emptied but dirty; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty with stains; high-touch areas are not sanitised; bins are overflowing; glass surfaces are dirty and streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality