Australian National Cleaning Management Framework

Ground Handling
Code: ANCMF-AU-TH-GH-01
Transportation Hub
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB AS/NZS 4801:2001 Daily Cleaning Standard Risk ISO Compliant
Objective

Ensure a clean, safe, and hygienic environment in the Ground Handling area of the Transportation Hub, adhering to Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Dusting and wiping of all surfaces including counters, desks, and equipment.
  • Vacuuming and mopping of all floors to remove dirt and debris.
  • Sanitising high-touch areas such as door handles, light switches, and handrails.
  • Emptying and sanitising rubbish bins and replacing liners.
  • Cleaning and sanitising toilets and washbasins.
  • Spot cleaning of walls and partitions to remove marks and stains.
  • Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
  1. Begin with dusting all surfaces using microfibre cloths to capture dust particles.
  2. Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality.
  3. Mop hard floors with a neutral pH cleaner, ensuring no residue is left.
  4. Sanitise high-touch areas with a hospital-grade disinfectant.
  5. Empty rubbish bins, replace liners, and sanitise the bin surfaces.
  6. Clean toilets and washbasins with a disinfectant cleaner, ensuring all surfaces are wiped dry.
  7. Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Hospital-grade disinfectant
  • Colour-coded cleaning buckets and mops
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean with no dust or marks. Floors are spotless and dry. No odours present. High-touch areas are sanitised and free of smudges. Rubbish bins are empty and sanitised.
GoodMinor dust or marks on surfaces. Floors are clean with minimal residue. No strong odours. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor smudges.
PassNoticeable dust or marks on some surfaces. Floors have some residue. Mild odours present. High-touch areas are partially sanitised. Rubbish bins are not overflowing but not sanitised.
FailVisible dust and marks on most surfaces. Floors are dirty or sticky. Strong odours present. High-touch areas are not sanitised. Rubbish bins are overflowing or unsanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality