Metro Platform
Code: ANCMF-AU-TH-MP-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the metro platform is maintained in a clean, safe, and hygienic condition, providing a pleasant environment for commuters and staff.
Scope of Work
- Dusting of all horizontal surfaces including benches, railings, and signage.
- Sanitising of high-touch areas such as ticket machines, handrails, and lift buttons.
- Spot cleaning of walls and vertical surfaces to remove marks and graffiti.
- Emptying and sanitising of rubbish bins.
- Sweeping and mopping of platform floors to remove dirt, debris, and spills.
- Cleaning of glass surfaces including windows and display cases.
- Removal of cobwebs from ceilings and corners.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by dusting all horizontal surfaces using a microfibre cloth to capture dust and allergens.
- Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer's instructions.
- Use a graffiti remover for spot cleaning walls and vertical surfaces, followed by a damp cloth wipe.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Sweep the platform floors with a broom or vacuum, then mop using a neutral pH floor cleaner.
- Clean glass surfaces with a glass cleaner and a squeegee for streak-free results.
- Remove cobwebs using an extendable duster.
- Ensure all cleaning equipment is cleaned and stored properly after use.
Equipment
- Microfibre cloths
- Disinfectant solution
- Graffiti remover
- Broom and dustpan
- Vacuum cleaner
- Mop and bucket
- Glass cleaner and squeegee
- Extendable duster
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust, marks, and graffiti. High-touch areas are sanitised with no visible residue. Floors are spotless with no debris. Glass surfaces are streak-free. No cobwebs present. |
| Good | Minor dust on less accessible surfaces. High-touch areas mostly sanitised. Floors have minimal debris. Glass surfaces have minor streaks. Few cobwebs in hard-to-reach areas. |
| Pass | Noticeable dust on surfaces. High-touch areas partially sanitised. Floors have visible debris. Glass surfaces have visible streaks. Cobwebs present in multiple areas. |
| Fail | Significant dust and marks on surfaces. High-touch areas not sanitised. Floors are dirty with significant debris. Glass surfaces are heavily streaked. Cobwebs are widespread. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality