Australian National Cleaning Management Framework

Newsstand
Code: ANCMF-AU-TH-N-01
Transportation Hub
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Daily Cleaning Standard Risk ISO Compliant
Objective

To ensure the newsstand area within the transportation hub is maintained at the highest standard of cleanliness and hygiene, providing a safe and pleasant environment for all patrons.

Scope of Work
  • Dusting all surfaces including shelves, counters, and display units.
  • Sanitising high-touch areas such as counters, payment terminals, and door handles.
  • Vacuuming and mopping floors to remove dirt and debris.
  • Emptying rubbish bins and replacing liners.
  • Cleaning glass surfaces and windows to remove smudges and fingerprints.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
  2. Sanitise high-touch areas with a disinfectant solution approved by Australian standards.
  3. Vacuum the floor using a HEPA-filtered vacuum cleaner to ensure air quality is maintained.
  4. Mop the floor with a neutral pH cleaner to prevent damage to flooring materials.
  5. Empty rubbish bins, replace liners, and ensure bins are sanitised.
  6. Clean glass surfaces with a streak-free glass cleaner and a microfibre cloth.
Equipment
  • Microfibre cloths
  • HEPA-filtered vacuum cleaner
  • Neutral pH floor cleaner
  • Disinfectant solution
  • Streak-free glass cleaner
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are free of dust and smudges; floors are spotless with no visible debris; high-touch areas are sanitised and free of fingerprints; glass surfaces are crystal clear with no streaks; rubbish bins are empty and sanitised.
GoodMinor dust on surfaces; floors have minimal debris; high-touch areas are mostly sanitised; glass surfaces have minor streaks; rubbish bins are empty but not sanitised.
PassNoticeable dust on surfaces; floors have visible debris; high-touch areas are partially sanitised; glass surfaces have visible streaks; rubbish bins are not emptied.
FailSurfaces are dusty; floors are dirty with significant debris; high-touch areas are not sanitised; glass surfaces are streaked and dirty; rubbish bins are overflowing.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality