Network Operations
Code: ANCMF-AU-TH-NO-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and safe environment in the Network Operations area of the Transportation Hub, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting and wiping of all surfaces including desks, consoles, and equipment.
- Vacuuming of carpeted areas and spot cleaning as necessary.
- Mopping of hard floors using appropriate cleaning solutions.
- Sanitising high-touch areas such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning and polishing of glass surfaces and partitions.
- Ensuring all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by organising cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths and mops are used.
- Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise high-touch areas with an approved disinfectant, allowing appropriate contact time.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner, ensuring streak-free results.
Equipment
- Microfibre cloths (colour-coded)
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer (colour-coded)
- Cleaning trolley
- Neutral pH floor cleaner
- Disinfectant spray
- Glass cleaner
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; floors are spotless with no visible debris; high-touch areas are sanitised and free from fingerprints; glass surfaces are streak-free; no unpleasant odours present. |
| Good | Minor dust on less accessible surfaces; floors are clean with minimal debris; high-touch areas are mostly sanitised; glass surfaces have minimal streaks; area smells fresh. |
| Pass | Noticeable dust on surfaces; some debris on floors; high-touch areas show signs of use; glass surfaces have visible streaks; slight odours present. |
| Fail | Significant dust accumulation; floors are visibly dirty; high-touch areas are unsanitised; glass surfaces are heavily streaked; unpleasant odours are noticeable. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality