Offices
Code: ANCMF-AU-TH-O-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Office Environment
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a clean, hygienic, and safe office environment within the transportation hub, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting of all surfaces including desks, chairs, and shelves.
- Vacuuming of carpeted areas and rugs.
- Mopping of hard floor surfaces.
- Sanitising of high-touch surfaces such as door handles, light switches, and telephones.
- Emptying and sanitising rubbish bins.
- Cleaning and polishing of glass surfaces and partitions.
- Spot cleaning of walls and doors.
- Restocking of hygiene supplies such as hand sanitiser and tissues.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Dust surfaces using microfibre cloths to capture dust effectively.
- Vacuum carpets using a HEPA-filter vacuum cleaner to minimise airborne dust.
- Mop floors with a neutral pH cleaner suitable for the floor type.
- Sanitise high-touch surfaces with an approved disinfectant.
- Empty rubbish bins and replace liners, ensuring bins are sanitised.
- Clean glass surfaces with a streak-free glass cleaner.
- Perform spot cleaning using appropriate cleaning agents for the surface type.
- Check and restock hygiene supplies as needed.
Equipment
- Colour-coded microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Approved disinfectant spray
- Rubbish bin liners
- Streak-free glass cleaner
- Spot cleaning agents
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; carpets are vacuumed with no visible debris; floors are spotless and dry; high-touch surfaces are sanitised with no residue; rubbish bins are empty and sanitised; glass surfaces are streak-free; hygiene supplies are fully stocked. |
| Good | Minor dust on surfaces; carpets are vacuumed with minimal debris; floors have slight marks; high-touch surfaces are mostly sanitised; rubbish bins are empty but not sanitised; glass surfaces have minor streaks; hygiene supplies are mostly stocked. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors have visible marks; high-touch surfaces are partially sanitised; rubbish bins are not emptied; glass surfaces have visible streaks; hygiene supplies are low. |
| Fail | Heavy dust accumulation; carpets are not vacuumed; floors are dirty and wet; high-touch surfaces are not sanitised; rubbish bins are overflowing; glass surfaces are dirty; hygiene supplies are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality