Outdoor Areas
Code: ANCMF-AU-TH-OA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the outdoor areas of the transportation hub are maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.
Scope of Work
- Remove all rubbish and debris from outdoor areas, including pathways, seating areas, and entrances.
- Sanitise high-touch surfaces such as handrails, benches, and ticket machines.
- Sweep and mop hard surfaces to remove dirt, dust, and stains.
- Empty and clean rubbish bins, ensuring liners are replaced.
- Clean and polish signage and information boards.
- Remove graffiti and other markings from surfaces promptly.
- Maintain cleanliness of outdoor toilets, ensuring they are sanitised and stocked with necessary supplies.
Method
- Conduct a visual inspection of the area to identify cleaning needs.
- Use a colour-coded cleaning system to prevent cross-contamination.
- Remove rubbish and debris using a trolley and appropriate tools.
- Sanitise surfaces with approved cleaning agents, following manufacturer instructions.
- Sweep and mop surfaces using appropriate equipment and techniques.
- Empty rubbish bins and replace liners, ensuring bins are clean and odour-free.
- Use graffiti removal products to clean affected surfaces.
- Inspect and clean outdoor toilets, replenishing supplies as needed.
Equipment
- Colour-coded cleaning cloths and mops
- Sanitising agents and cleaning solutions
- Sweepers and mops
- Rubbish collection trolley
- Graffiti removal products
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dirt, dust, and stains. No rubbish or debris is present. High-touch surfaces are sanitised and free from smudges. Rubbish bins are empty, clean, and odour-free. Signage is polished and legible. No graffiti is visible. |
| Good | Minor dirt or dust present on less than 5% of surfaces. Rubbish bins are empty but may have minor odours. High-touch surfaces are mostly clean with minor smudges. Signage is mostly clean and legible. Minimal graffiti present. |
| Pass | Noticeable dirt or dust on 5-10% of surfaces. Rubbish bins are not overflowing but have noticeable odours. High-touch surfaces have visible smudges. Signage is legible but not polished. Some graffiti present but not excessive. |
| Fail | Visible dirt, dust, or stains on more than 10% of surfaces. Rubbish bins are overflowing or have strong odours. High-touch surfaces are not sanitised. Signage is dirty or illegible. Graffiti is prevalent and not addressed. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality