Pilot Lounge
Code: ANCMF-AU-TH-PL-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the Pilot Lounge at the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, providing a comfortable and safe environment for pilots.
Scope of Work
- Dust all surfaces, including tables, chairs, and shelves.
- Vacuum carpets and upholstered furniture.
- Mop hard floors with a neutral detergent.
- Sanitise high-touch areas such as door handles, light switches, and remote controls.
- Clean and sanitise kitchenette surfaces, including benchtops and sinks.
- Empty rubbish bins and replace liners.
- Clean windows and glass surfaces to remove smudges and fingerprints.
- Ensure all areas are free from unpleasant odours.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust effectively.
- Vacuum carpets and upholstery using a HEPA-filter vacuum cleaner to minimise airborne dust.
- Mop hard floors using a colour-coded mop and bucket system to prevent cross-contamination.
- Use a disinfectant spray to sanitise high-touch areas, allowing appropriate contact time for effectiveness.
- Wipe down kitchenette surfaces with a food-safe sanitiser.
- Empty rubbish bins, ensuring liners are replaced and bins are wiped clean if necessary.
- Clean windows and glass surfaces with a glass cleaner and a lint-free cloth.
- Use an air freshener if necessary to maintain a pleasant environment.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded mop and bucket
- Disinfectant spray
- Food-safe sanitiser
- Glass cleaner
- Lint-free cloth
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; carpets are vacuumed with no visible debris; floors are spotless and streak-free; high-touch areas are sanitised with no residue; kitchenette is immaculate with no stains or crumbs; rubbish bins are empty and clean; windows are crystal clear. |
| Good | Minor dust on surfaces; carpets are mostly clean with minimal debris; floors have slight streaks; high-touch areas are mostly sanitised; kitchenette is generally clean with minor crumbs; rubbish bins are emptied but may have slight residue; windows have minor smudges. |
| Pass | Noticeable dust on surfaces; carpets have visible debris; floors are clean but streaked; high-touch areas are partially sanitised; kitchenette has visible crumbs and stains; rubbish bins are emptied but dirty; windows have visible smudges. |
| Fail | Heavy dust on surfaces; carpets are dirty with significant debris; floors are dirty and streaked; high-touch areas are not sanitised; kitchenette is dirty with food residues; rubbish bins are full or dirty; windows are dirty with significant smudges. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality