Rest Area
Code: ANCMF-AU-TH-RA-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To ensure the rest area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.
Scope of Work
- Dust all horizontal surfaces including benches, tables, and ledges.
- Sanitise all high-touch surfaces such as door handles, taps, and light switches.
- Empty and clean rubbish bins, replacing liners as necessary.
- Clean and sanitise toilet facilities, ensuring all fixtures are free from stains and odours.
- Mop hard floors with appropriate cleaning solution, ensuring no residue is left.
- Vacuum carpeted areas, ensuring no visible debris remains.
- Clean mirrors and glass surfaces to a streak-free finish.
- Replenish consumables such as toilet paper, soap, and hand towels.
Method
- Prepare cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
- Begin by dusting all horizontal surfaces, working from high to low to capture all dust and debris.
- Sanitise high-touch surfaces using an approved disinfectant, allowing appropriate contact time for effectiveness.
- Empty rubbish bins, clean the interior and exterior, and replace liners.
- Clean toilet facilities using designated toilet brushes and cleaning agents, ensuring all surfaces are sanitised.
- Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
- Vacuum carpeted areas thoroughly, paying attention to corners and edges.
- Clean mirrors and glass surfaces using a glass cleaner and microfibre cloth for a streak-free finish.
- Replenish consumables, ensuring all dispensers are functioning correctly.
Equipment
- Cleaning trolley with colour-coded cleaning cloths and mops
- Approved disinfectants and cleaning solutions
- Vacuum cleaner with HEPA filter
- Microfibre cloths
- Toilet brushes
- Rubbish bin liners
- Glass cleaner
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free from dust, debris, and stains. No odours present. Consumables are fully stocked. Floors are spotless and dry. Glass and mirrors are streak-free. |
| Good | Most surfaces are clean with minimal dust or debris. No strong odours. Consumables are mostly stocked. Floors are clean with minor spots. Glass and mirrors have minor streaks. |
| Pass | Surfaces have some dust or debris. Mild odours may be present. Consumables are low but available. Floors have visible spots. Glass and mirrors have noticeable streaks. |
| Fail | Surfaces are visibly dirty with dust and debris. Strong odours present. Consumables are depleted. Floors are dirty and wet. Glass and mirrors are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality