Staff Areas
Code: ANCMF-AU-TH-SA-03
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
AS/NZS 4801:2001
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure a clean, hygienic, and safe environment in staff areas of the transportation hub, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dusting all surfaces including desks, shelves, and equipment.
- Vacuuming carpets and rugs.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch areas such as door handles, light switches, and lift buttons.
- Cleaning and sanitising toilets and washbasins.
- Emptying and cleaning rubbish bins, replacing liners as needed.
- Wiping down kitchen areas, including benchtops and sinks.
- Ensuring all cleaning supplies are replenished and stored correctly.
Method
- Begin with dusting all surfaces using a microfibre cloth to capture dust effectively.
- Vacuum carpets and rugs thoroughly, paying attention to corners and edges.
- Mop hard floors using a colour-coded mop and bucket system to prevent cross-contamination.
- Sanitise high-touch areas with a disinfectant spray and cloth.
- Clean toilets using a toilet brush and appropriate cleaning agents, ensuring all surfaces are sanitised.
- Empty rubbish bins, clean them with a disinfectant, and replace liners.
- Wipe down kitchen surfaces with a food-safe sanitiser.
- Check and restock cleaning supplies, ensuring all items are stored safely.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket (colour-coded)
- Disinfectant spray
- Toilet brush
- Rubbish bin liners
- Food-safe sanitiser
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless and dry; high-touch areas are sanitised with no visible residue; toilets are odour-free and sparkling; rubbish bins are clean and empty; kitchen areas are immaculate with no food residue. |
| Good | Minor dust on high surfaces; floors are clean with minimal streaks; high-touch areas are mostly sanitised; toilets are clean with slight odour; rubbish bins are emptied but not fully sanitised; kitchen areas are clean with minor residue. |
| Pass | Visible dust on surfaces; floors are clean but damp; high-touch areas are partially sanitised; toilets are clean but with noticeable odour; rubbish bins are emptied but dirty; kitchen areas have visible residue. |
| Fail | Dust and dirt on surfaces; floors are dirty or sticky; high-touch areas are not sanitised; toilets are dirty with strong odour; rubbish bins are full or overflowing; kitchen areas are dirty with food residue. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality