Spotting Area
Code: ANCMF-AU-TH-SA-05
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the Spotting Area in the Transportation Hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.
Scope of Work
- Dust all surfaces including benches, ledges, and equipment.
- Sanitise all high-touch areas such as handrails, buttons, and seating.
- Vacuum all carpeted areas and spot clean stains.
- Mop hard floors with appropriate cleaning solution.
- Empty and sanitise rubbish bins, replacing liners as needed.
- Clean and polish glass surfaces and mirrors.
- Ensure all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Sanitise high-touch areas with a disinfectant spray, ensuring contact time as per product instructions.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to remove dirt and debris.
- Spot clean any visible stains on carpets using an appropriate stain remover.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a glass cleaner, ensuring a streak-free finish.
Equipment
- Microfibre cloths
- Disinfectant spray
- HEPA-filter vacuum cleaner
- Neutral pH floor cleaner
- Glass cleaner
- Rubbish bin liners
- Colour-coded cleaning cloths and mops
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust, dirt, and marks. High-touch areas are sanitised with no visible residue. Floors are spotless and free of debris. Rubbish bins are empty, clean, and odour-free. Glass surfaces are streak-free. |
| Good | Minor dust or marks on surfaces. High-touch areas are mostly sanitised. Floors have minimal debris. Rubbish bins are empty and clean with slight odour. Glass surfaces have minor streaks. |
| Pass | Noticeable dust or marks on surfaces. High-touch areas are partially sanitised. Floors have visible debris. Rubbish bins are not overflowing but have noticeable odour. Glass surfaces have visible streaks. |
| Fail | Significant dust, dirt, or marks on surfaces. High-touch areas are unsanitised. Floors are dirty with significant debris. Rubbish bins are overflowing and odorous. Glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality