Staff Toilets
Code: ANCMF-AU-TH-ST-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA CIMS-GB
NEN 2075:2011
Sanitary Facilities
Daily Cleaning
Medium Risk
ISO Compliant
Objective
Ensure the highest level of cleanliness and hygiene in staff toilets at the transportation hub, adhering to Australian cleaning standards and workplace health and safety requirements.
Scope of Work
- Dust all surfaces including partitions, ledges, and fixtures.
- Sanitise all high-touch surfaces such as taps, door handles, and flush buttons.
- Clean and disinfect toilet bowls, seats, and urinals.
- Wipe down mirrors and glass surfaces to remove smudges and streaks.
- Empty and sanitise rubbish bins, replacing liners as needed.
- Mop floors with a disinfectant solution, ensuring no residue is left.
- Replenish toilet paper, soap, and hand towels.
- Check and clean air vents and ensure they are free from dust and debris.
Method
- Prepare cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cleaning cloths are used to prevent cross-contamination.
- Dust all surfaces using a microfibre cloth, starting from high surfaces and working downwards.
- Apply disinfectant to high-touch surfaces and allow appropriate dwell time before wiping clean.
- Use a toilet brush and disinfectant to clean inside toilet bowls and urinals, ensuring thorough coverage.
- Spray glass cleaner on mirrors and wipe with a lint-free cloth for a streak-free finish.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Mop floors using a two-bucket system to ensure clean water is used for rinsing.
- Restock consumables and check for any maintenance issues to report.
Equipment
- Cleaning trolley with colour-coded cleaning cloths and mop heads.
- Microfibre dusting cloths.
- Disinfectant and sanitising solutions.
- Toilet brush and holder.
- Glass cleaner and lint-free cloths.
- Rubbish bin liners.
- Two-bucket mopping system.
- Personal protective equipment (PPE) including gloves and masks.
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | No visible dust or debris on any surfaces; all high-touch surfaces are sanitised and free from smudges; toilets and urinals are spotless with no stains; mirrors are streak-free; bins are empty and sanitised; floors are clean with no residue; consumables are fully stocked. |
| Good | Minor dust on high surfaces; high-touch surfaces are mostly sanitised; minor water spots on toilets and urinals; mirrors have minimal streaks; bins are empty but not sanitised; floors are clean but slightly damp; consumables are mostly stocked. |
| Pass | Visible dust on multiple surfaces; some high-touch surfaces missed; noticeable stains on toilets and urinals; mirrors have visible streaks; bins are not emptied; floors are damp with some residue; consumables are low. |
| Fail | Significant dust and debris; high-touch surfaces not sanitised; toilets and urinals are stained; mirrors are dirty; bins are overflowing; floors are dirty and sticky; consumables are depleted. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality