Telecommunications
Code: ANCMF-AU-TH-T-03
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the telecommunications area within the transportation hub is maintained to the highest standards of cleanliness and hygiene, promoting a safe and efficient environment for all users.
Scope of Work
- Dust all telecommunications equipment and surfaces.
- Sanitise all high-touch surfaces including buttons, handles, and screens.
- Vacuum all carpeted areas and spot clean as necessary.
- Mop hard floors with appropriate cleaning solution.
- Empty and sanitise rubbish bins.
- Clean and polish glass surfaces and partitions.
- Ensure all cleaning is conducted using colour-coded systems to prevent cross-contamination.
Method
- Begin by donning appropriate personal protective equipment (PPE) as per Australian workplace health and safety requirements.
- Use a microfibre cloth to dust all surfaces, starting from the highest point and working downwards.
- Apply a suitable sanitising solution to high-touch surfaces and allow to air dry.
- Vacuum all carpeted areas using a HEPA-filter vacuum cleaner to minimise dust and allergens.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Clean glass surfaces with a streak-free glass cleaner and polish with a lint-free cloth.
- Inspect the area to ensure all tasks are completed to the required standard.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Colour-coded cleaning cloths and mops
- Neutral pH floor cleaner
- Sanitising solution
- Glass cleaner
- Rubbish bin liners
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of dust, smudges, and fingerprints. No rubbish is present. Floors are spotless and dry. High-touch areas are sanitised and free of any residue. Glass surfaces are streak-free. |
| Good | Minor dust or smudges on less than 5% of surfaces. Rubbish bins are empty and clean. Floors are clean with minimal streaks. High-touch areas are sanitised but may have slight residue. Glass surfaces have minimal streaks. |
| Pass | Noticeable dust or smudges on 10% of surfaces. Rubbish bins are emptied but not sanitised. Floors are clean but may have visible streaks. High-touch areas are sanitised but with visible residue. Glass surfaces have visible streaks. |
| Fail | Visible dust or smudges on more than 10% of surfaces. Rubbish bins are full or not sanitised. Floors are dirty or wet. High-touch areas are not sanitised. Glass surfaces are dirty or streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality