Terminal Building
Code: ANCMF-AU-TH-TB-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
NEN 2075:2011
ISSA CIMS-GB
Daily Cleaning
Standard Risk
ISO Compliant
Objective
To maintain a high standard of cleanliness and hygiene in the terminal building of a transportation hub, ensuring a safe and pleasant environment for all passengers and staff.
Scope of Work
- Dusting all surfaces including counters, seating areas, and information desks.
- Vacuuming carpeted areas and sweeping hard floors.
- Mopping hard floors with appropriate cleaning solutions.
- Sanitising high-touch areas such as handrails, lift buttons, and door handles.
- Cleaning and sanitising toilets, including basins, taps, and mirrors.
- Emptying and sanitising rubbish bins and replacing liners.
- Cleaning glass surfaces and windows for streak-free clarity.
- Maintaining cleanliness in food court areas, including tables and chairs.
- Ensuring all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.
Method
- Begin by organising cleaning equipment and ensuring all necessary supplies are on the trolley.
- Dust all surfaces using microfibre cloths, starting from high surfaces and working downwards.
- Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
- Sweep hard floors and then mop using a suitable cleaning solution, ensuring no residue is left.
- Sanitise high-touch areas with disinfectant wipes or sprays, ensuring full coverage.
- Clean toilets using appropriate cleaning agents, ensuring all surfaces are sanitised.
- Empty rubbish bins, replace liners, and sanitise the bin surfaces.
- Clean glass surfaces with a glass cleaner and microfibre cloth for a streak-free finish.
- Inspect food court areas, wipe down tables and chairs, and ensure no food debris is left.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Disinfectant wipes and sprays
- Glass cleaner
- Colour-coded cleaning cloths and mops
- Cleaning trolley
- Rubbish bin liners
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free of dust and marks; floors are spotless with no residue; toilets are fully sanitised and odour-free; glass surfaces are streak-free; bins are empty and sanitised; no visible litter or debris in any area. |
| Good | Minor dust on high surfaces; floors are clean with minimal residue; toilets are clean with no visible stains; glass surfaces have minor streaks; bins are empty but not sanitised; minimal litter present. |
| Pass | Noticeable dust on surfaces; floors have visible residue; toilets are clean but with some odour; glass surfaces have visible streaks; bins are not emptied; some litter present. |
| Fail | Heavy dust accumulation; floors are dirty with significant residue; toilets are visibly dirty and odorous; glass surfaces are heavily streaked; bins are overflowing; significant litter and debris present. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality