Train Platform
Code: ANCMF-AU-TH-TP-01
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
NEN 2075:2011
Daily Cleaning
Standard Risk
ISO Compliant
Objective
Ensure the train platform is maintained to a high standard of cleanliness and hygiene, providing a safe and pleasant environment for passengers.
Scope of Work
- Remove rubbish and debris from platform surfaces and bins.
- Sweep and mop platform floors, ensuring no slippery residues remain.
- Sanitise high-touch surfaces such as handrails, ticket machines, and seating areas.
- Dust and wipe down signage and information boards.
- Clean and polish glass surfaces, including windows and display cases.
- Check and refill sanitiser dispensers as needed.
Method
- Begin by collecting all visible rubbish and disposing of it in designated rubbish bins.
- Use a broom and dustpan to sweep the entire platform, focusing on corners and edges.
- Prepare a mop bucket with a neutral pH cleaning solution and mop the platform, ensuring to use a colour-coded mop head for public areas.
- Sanitise high-touch areas using a disinfectant spray and microfibre cloth, ensuring all surfaces are visibly wet for the required contact time.
- Dust signage and information boards with a microfibre duster, ensuring no dust remains.
- Clean glass surfaces with a glass cleaner and squeegee, ensuring no streaks are left.
- Check sanitiser dispensers and refill as necessary, ensuring they are operational.
Equipment
- Broom and dustpan
- Mop and bucket with neutral pH cleaning solution
- Colour-coded microfibre cloths
- Disinfectant spray
- Microfibre duster
- Glass cleaner and squeegee
- Sanitiser refills
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are visibly clean and free of debris, no odours present, high-touch areas are sanitised with no residue, glass surfaces are streak-free, and all dispensers are full and operational. |
| Good | Minor debris present in low-traffic areas, no strong odours, high-touch areas are mostly sanitised, minor streaks on glass surfaces, and most dispensers are full and operational. |
| Pass | Noticeable debris in some areas, mild odours present, high-touch areas partially sanitised, visible streaks on glass surfaces, and some dispensers are low but operational. |
| Fail | Significant debris and rubbish present, strong odours, high-touch areas not sanitised, glass surfaces heavily streaked, and dispensers empty or non-operational. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality