Casual Dining
Code: ANCMF-AU-H-CD-02
AS/NZS 3733:1995
ISO 14001:2015
EN 13549:2001
ISSA Cleaning Standards
Healthcare
Hospitality
Daily Cleaning
High Risk
ISO Compliant
Healthcare Standards
Objective
Ensure a high standard of cleanliness and hygiene in the casual dining area of a hospitality facility, adhering to Australian cleaning standards and practices.
Scope of Work
- Dusting of all surfaces including tables, chairs, and fixtures.
- Vacuuming and mopping of floors using appropriate cleaning solutions.
- Sanitising of tables, chairs, and high-touch areas such as door handles and light switches.
- Cleaning and sanitising of toilets and washbasins.
- Emptying and sanitising of rubbish bins.
- Spot cleaning of walls and skirting boards.
- Cleaning of windows and glass surfaces.
Method
- Begin by dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
- Vacuum the floor thoroughly, paying special attention to corners and under furniture.
- Mop the floor using a neutral pH cleaner, ensuring no residue is left behind.
- Sanitise tables and chairs with a food-safe sanitiser, allowing appropriate contact time.
- Clean and sanitise toilets using a toilet-specific cleaner and brush, ensuring all surfaces are covered.
- Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
- Spot clean walls and skirting boards with a damp cloth and appropriate cleaner.
- Clean windows and glass surfaces with a glass cleaner, ensuring streak-free results.
Equipment
- Microfibre cloths
- Vacuum cleaner
- Mop and bucket
- Neutral pH floor cleaner
- Food-safe sanitiser
- Toilet brush and cleaner
- Rubbish bin liners
- Glass cleaner
Quality Criteria
| Performance Level | Criteria |
|---|
| Excellent | All surfaces are free from dust and smudges; floors are spotless and dry; no visible rubbish or odours; toilets are pristine with no stains; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; floors are clean with minimal spots; bins are empty with no odours; toilets are clean with minor water spots; glass surfaces have minimal streaks. |
| Pass | Noticeable dust on surfaces; floors have visible spots; bins are not overflowing but have slight odours; toilets are generally clean but have visible stains; glass surfaces have visible streaks. |
| Fail | Heavy dust accumulation; floors are dirty and wet; bins are overflowing with strong odours; toilets are dirty with significant stains; glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality