Australian National Cleaning Management Framework
Ensuite Bathroom
Code: ANCMF-AU-H-EB-01
Hospitality
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards Healthcare Hospitality Sanitary Facilities Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

Ensure the ensuite bathroom in hospitality facilities is cleaned to the highest Australian standards, maintaining hygiene, safety, and guest satisfaction.

Scope of Work
  • Dust all surfaces including shelves and ledges.
  • Clean and sanitise the toilet, including the bowl, seat, and exterior.
  • Wipe and sanitise all taps and fixtures.
  • Clean mirrors and glass surfaces to a streak-free finish.
  • Scrub and sanitise the shower area, including tiles and grout.
  • Mop the floor with a disinfectant solution.
  • Empty and sanitise rubbish bins.
  • Replenish toiletries and towels as needed.
  • Check and clean ventilation grilles.
Method
  1. Prepare the cleaning trolley with colour-coded cloths and appropriate cleaning agents.
  2. Dust all surfaces using a microfibre cloth.
  3. Apply toilet cleaner to the bowl and allow it to sit while cleaning other areas.
  4. Wipe and sanitise taps and fixtures using a disinfectant spray.
  5. Clean mirrors with glass cleaner and a lint-free cloth.
  6. Scrub shower tiles and grout with a suitable bathroom cleaner.
  7. Mop the floor using a disinfectant solution, ensuring no residue is left.
  8. Empty rubbish bins and replace liners.
  9. Replenish toiletries and towels, ensuring they are neatly arranged.
  10. Inspect and clean ventilation grilles to ensure proper airflow.
Equipment
  • Cleaning trolley with colour-coded cloths
  • Microfibre cloths
  • Toilet brush
  • Disinfectant spray
  • Glass cleaner
  • Bathroom cleaner
  • Mop and bucket
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dust or streaks. The toilet and shower are sanitised with no odours. Floors are clean and dry. All amenities are fully stocked and neatly arranged.
GoodMinor dust or streaks on surfaces. Toilet and shower are clean with minimal odours. Floors are clean but may be slightly damp. Most amenities are stocked.
PassNoticeable dust or streaks on surfaces. Toilet and shower are clean but may have some odours. Floors are clean but damp. Some amenities are missing.
FailSignificant dust or streaks on surfaces. Toilet and shower are not clean with strong odours. Floors are dirty or wet. Many amenities are missing.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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