Australian National Cleaning Management Framework
Triage Area
Code: ANCMF-AU-HF-TA-01
Healthcare Facility
daily
AS/NZS 4187:2014 ISO 14001:2015 EN 13549:2001 ISSA CIMS-GB NEN 2075:2011 Healthcare Daily Cleaning High Risk ISO Compliant Healthcare Standards
Objective

Ensure the triage area in the healthcare facility is cleaned to the highest standards, maintaining a hygienic and safe environment for patients and staff, in compliance with Australian health and safety regulations.

Scope of Work
  • Dust all surfaces including counters, desks, and equipment.
  • Sanitise all high-touch areas such as door handles, light switches, and telephones.
  • Vacuum and mop floors using a colour-coded cleaning system to prevent cross-contamination.
  • Empty and sanitise rubbish bins, replacing liners as needed.
  • Clean and sanitise seating areas and patient examination surfaces.
  • Ensure all cleaning activities comply with infection control guidelines.
Method
  1. Begin by donning appropriate personal protective equipment (PPE) as per Australian health guidelines.
  2. Use a colour-coded cleaning system to prevent cross-contamination between different areas.
  3. Dust surfaces using a microfibre cloth to capture dust and allergens.
  4. Sanitise high-touch areas with a hospital-grade disinfectant.
  5. Vacuum floors using a HEPA-filtered vacuum cleaner to reduce airborne particles.
  6. Mop floors with a neutral detergent and sanitiser, ensuring no residue is left.
  7. Dispose of waste in accordance with healthcare waste management protocols.
Equipment
  • Microfibre cloths
  • Hospital-grade disinfectant
  • HEPA-filtered vacuum cleaner
  • Colour-coded mops and buckets
  • Personal protective equipment (PPE)
  • Rubbish bin liners
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are visibly clean and free from dust, dirt, and smudges. No odours present. High-touch areas are sanitised and dry. Floors are spotless with no residue. Waste bins are empty and sanitised.
GoodSurfaces are mostly clean with minimal dust or smudges. No strong odours. High-touch areas are sanitised. Floors are clean with slight residue. Waste bins are empty.
PassSurfaces have some dust or smudges. Mild odours may be present. High-touch areas are mostly sanitised. Floors are mostly clean with some residue. Waste bins are not overflowing.
FailSurfaces are visibly dirty or dusty. Strong odours present. High-touch areas are not sanitised. Floors are dirty or sticky. Waste bins are overflowing or unsanitised.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality
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