Australian National Cleaning Management Framework

Multi-level Parking
Code: ANCMF-AU-R-MP-01
Retail
daily
AS/NZS 3733:1995 ISO 14001:2015 EN 13549:2001 ISSA Cleaning Standards NEN 2075:2011 Retail Daily Cleaning Standard Risk ISO Compliant
Objective

To maintain a clean, safe, and visually appealing multi-level parking facility in accordance with Australian cleaning standards and workplace health and safety requirements.

Scope of Work
  • Remove rubbish and debris from all parking levels, stairwells, and lifts.
  • Sweep and mop all floors, including ramps and staircases.
  • Wipe down and sanitise all touchpoints, including lift buttons, handrails, and ticket machines.
  • Clean and sanitise all public toilets within the parking facility.
  • Dust and clean signage, lighting fixtures, and ventilation grilles.
  • Ensure all rubbish bins are emptied and cleaned.
  • Remove any graffiti or markings from walls and surfaces.
  • Inspect and clean all entry and exit points, including boom gates and ticket dispensers.
Method
  1. Conduct a preliminary inspection to identify areas requiring immediate attention.
  2. Use a colour-coded cleaning system to prevent cross-contamination between different areas.
  3. Begin by removing all visible rubbish and debris, placing it in designated rubbish bins.
  4. Sweep all floors using a broom or mechanical sweeper, followed by mopping with a suitable cleaning solution.
  5. Wipe down and sanitise all touchpoints using a disinfectant spray and microfibre cloth.
  6. Clean toilets using appropriate toilet cleaning solutions and tools, ensuring all surfaces are sanitised.
  7. Dust all surfaces, including signage and lighting fixtures, using a duster or microfibre cloth.
  8. Empty and clean rubbish bins, replacing liners as necessary.
  9. Remove graffiti using a graffiti remover and cloth, ensuring no damage to surfaces.
  10. Conduct a final inspection to ensure all areas meet the required cleanliness standards.
Equipment
  • Broom and dustpan
  • Mechanical sweeper
  • Mop and bucket
  • Microfibre cloths
  • Disinfectant spray
  • Toilet cleaning solutions and tools
  • Duster
  • Rubbish bin liners
  • Graffiti remover
  • Cleaning trolley
Quality Criteria
Performance LevelCriteria
ExcellentAll surfaces are spotless with no visible dirt or debris. Touchpoints are sanitised and free of smudges. Floors are clean and dry with no streaks. Rubbish bins are empty and odour-free. No graffiti or markings present.
GoodMinor dirt or debris present in less than 5% of the area. Touchpoints are mostly clean with minimal smudges. Floors are mostly clean with minor streaks. Rubbish bins are mostly empty with minimal odour. Minimal graffiti or markings present.
PassVisible dirt or debris present in less than 10% of the area. Touchpoints have some smudges. Floors have visible streaks. Rubbish bins are not overflowing but have some odour. Some graffiti or markings present.
FailVisible dirt or debris present in more than 10% of the area. Touchpoints are visibly dirty. Floors are dirty with significant streaks. Rubbish bins are overflowing and have strong odour. Significant graffiti or markings present.
Documentation
  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality